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Guarantee

A solid guarantee, reflecting the quality of our products

Bertrand Docks guarantees its aluminum structures and welding for a five-year period, and the mechanics and all accessories that it manufactures for a two-year period. This warranty applies to the normal use of the product under normal conditions.

During the warranty period, Bertrand Docks will repair or replace the product, as required, free of charge upon presentation of the invoice.

The warranty is subject to the following exceptions;

  • This warranty covers normal consumer use and does not cover damages, which in Bertrand Docks opinion result of abnormal operating conditions, accidents, excess weight, abuse, improper storage, maladjustment, neglect, poor assembling, poor installation.
  • Damages caused by a repair or an attempt to repair by other than a service center authorized by Bertrand Docks will void the warranty.
  • Modifications or alterations of the products.
  • An act of god
  • Damage done by water, salt water or ice.
  • Transport, Removal and reinstallation costs are not covered by this warranty.

The warranty is limited to the first buyer.

Bertrand Docks may not offer guarantee related to nature of the seabed

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